Hamilton Lindley is a compliance manager problem-solving across departments. He leads teams on internal investigations, audits, and data analysis. Every day Hamilton Lindley implements strategy.
How to Improve Communication at Work by Hamilton Lindley
Speak like a boss
Leaders usually don’t talk like employees. They speak clearly, with confidence, and they are authentic. To sound like a boss when you talk, use these methods.
1. Drop your filler words, including “um” and “er.” Using unnecessary words weakens your credibility. Those terms include “I think,” “you know,” “like,” “frankly,” to be honest.” Don’t end your sentences with “and whatnot,” “things like that,” or “you know what I’m saying.” These crutches wreak havoc on our persuasion skills. But many of us don’t realize that we use these filler words. Record yourself a minute or two
Hamilton Lindley Communication Video
Apologize when you’ve done wrong
If you’ve done something that caused hurt, then you should apologize, even if it was unintentional. Apologizing opens up conversation, allowing you to reconnect with the person. There are six elements to a sufficient apology. First, express regret. Second, explain what went wrong. Third, acknowledge responsibility. Fourth, declare repentance. Five, offer repair. Six, request forgiveness.
The most crucial element of the six is to accept responsibility. Please acknowledge that you made a mistake and make it clear that you’re at fault. Never apologize
Hamilton Lindley Communication Video
Wells Fargo’s paid $3 billion to federal prosecutors because of a fourteen-year failure of communication. That bank’s management communicated information in a condescending, emotionally laced, and unnecessary way. That created a culture where employees did not speak with transparency. In the Wells Fargo scandal, the bank’s senior administrators urged its lowest level employees to meet sales goals that executives knew were impossible. For example, in a location with 11,500 potential customers ...
How to Improve Communication at Work
Wells Fargo’s paid $3 billion to federal prosecutors because of a fourteen-year failure of communication. That bank’s management communicated information in a condescending, emotionally laced, and unnecessary way. That created a culture where employees did not speak with transparency.
In the Wells Fargo scandal, the bank’s senior administrators urged its lowest level employees to meet sales goals that executives knew were impossible. For example, in a location with 11,500 potential customers ...
How to Improve Communication at Work
Wells Fargo’s paid $3 billion to federal prosecutors because of a fourteen-year failure of communication. That bank’s management communicated information in a condescending, emotionally laced, and unnecessary way. That created a culture where employees did not speak with transparency.
In the Wells Fargo scandal, the bank’s senior administrators urged its lowest level employees to meet sales goals that executives knew were impossible. For example, in a location with 11,500 potential customers ...
Hamilton Lindley - Why Good Leaders have Good Temperament
Discussing why good leaders show good temperament, Hamilton Lindley unveils important research regarding the personalities of entrepreneurs.
Good Leaders have Good Temperament - YouTube
Hamilton Lindley discusses why good leaders have good temperament.
Bad Tempers Create Bad Leaders
Nolan is a cornerback for the Philadelphia Eagles. The highpoint of his position is sacking the quarterback. That’s because it creates a psychological change in the quarterback. It makes him angry. We know that anger causes tunnel vision. It narrows your senses and significantly erodes your ability to make intelligent decisions.
At the snap against the Indianapolis Colts, Nolan clears the offensive line and smacks the quarterback on the ground with the crack of plastic and the force of hundre...
Bad Tempers Create Bad Leaders
Nolan is a cornerback for the Philadelphia Eagles. The highpoint of his position is sacking the quarterback. That’s because it creates a psychological change in the quarterback. It makes him angry. We know that anger causes tunnel vision. It narrows your senses and significantly erodes your ability to make intelligent decisions.
At the snap against the Indianapolis Colts, Nolan clears the offensive line and smacks the quarterback on the ground with the crack of plastic and the force of hundre...
Managing Employees' Mental Health Remotely
Hamilton Lindley explains ways to help your employees stay mentally healthy while working remotely.
Is it Halftime in Quarantine?
My office started working from home before almost any other. Many work colleagues embraced it immediately. But not me. I didn’t want to work...
Instilling a Positive Company Culture
Hamilton Lindley provides some tips on creating a good environment at work.
Ways to Avoid Micromanaging
Hamilton Lindley lists some ways you can avoid micromanaging your team.
The Benefits of Skip-Level Meetings
Hamilton Lindley lists reasons why managers should partake in skip-level meetings.
Why Respect at Work Matters
Respect is everything, as described by management guru Hamilton Lindley